Support

๐Ÿง Knockout v2

Answers to common questions. Can't find what you need? Email us below โ€” a real person reads every message.

Frequently asked

What is Knockout v2?

An ice-sumo battle game: flick your penguins across the ice, crash into the other side, and knock them into the water before they knock you off.

What are the game modes?

4v4 against the CPU or online, Survival on shrinking ice for up to 8 players, Tournament brackets, Penguin Hockey, and Duel a Friend by room code.

What are Penguins, Tickets and Packs?

Penguins are the in-game currency for opening Packs, which hold Penguins, colours, logos and pulls toward new penguin types. Tickets are earned by playing and unlock new islands. Every pack's odds are listed under "โ“˜ Odds" in the Store.

Is my progress saved to an account?

No โ€” there's no sign-in. Your progress is stored on your device, so deleting the app removes it. Remove Ads can be restored any time with Restore Purchases at the bottom of the Store.

Someone has an offensive name

On the leaderboard, tap their row and choose Report (we review every report) or Block (hides them on your phone). You can also email us.

Duel a Friend isn't connecting

Make sure both players enter the exact room code and stay on the setup screen until both sides are ready. If it still won't connect, email us the room code and roughly when it happened.

I found a bug or have an idea

We want to hear it. Email a short description โ€” screenshots help a lot.

Still need help?

dylancheller@gmail.com

Email Take The Trip support and we'll get back to you.